Delivery Information

 

Delivery Options Delivery Times Delivery Costs
UK Standard Delivery - Tracked 3-7 Working days £2.99 - FREE with orders over £30
UK Next Day Delivery - Tracked

Next Working Day - Must order before 5pm Mon-Fri.
Excludes weekends.  Signature required

£4.99 - FREE with orders over £50
Republic Of Ireland 2-6 Working days £5.99
Germany 3-5 Working days £4.99 - FREE with orders over £40
France 3-5 Working days £4.99 - FREE with orders over £50
Europe (EU) - Standard 7-14 Working days £6.99
Europe (EU) - Express 3-5 Working days £8.99
Europe (Non-EU) - Standard 7-14 Working days £9.99
Europe (Non-EU) - Express 3-5 Working days £12.99
USA & Canada - Standard 7-14 Working days £9.99
USA & Canada - Express 2-5 Working days £12.99
Other - Rest of world Up to 14 working days £15.95

 

UK Standard Delivery
  • Delivery time 3-7 working days
  • £2.99
  • Tracked service
  • FREE with orders over £30
UK Next Day Delivery
  • Delivery time - Next Working Day
  • £4.99
  • Tracked service
  • FREE with orders over £50
  • Orders must be placed before 5pm  Mon – Fri. Please note that orders placed after 7pm will be treated as received the next working day.
  • A signature will be required on delivery
  • Postcode restrictions apply, Next Day Delivery not available to the following postcodes: AB, BA17-19, BF1, BFPO, BL11, BT, DD1-11, DG1-16, EL1, FK, GE6-8, GY, HS1-9, IM, IV1-56, JE, KA1-30, KW1-17, KY1-99, PA, PH, PO29, PO43, PO49, TD1-15, TR21-25, ZE1-3, ZZ
Republic Of Ireland
  • Delivery time 2-6 working days
  • £5.99
  • ROI standard tracked service
Germany
  • Delivery time 3-5 working days
  • £4.99
  • Tracked Shipping
  • FREE with orders over £40
France
  • Delivery time 3-5 working days
  • £4.99
  • Tracked Shipping
  • FREE with orders over £50
Europe (EU)
  • Europe Standard (Untracked) - £6.99<s/trong>, 7-14 working days
  • Europe Express (Tracked) - £8.99. 3-5 working days
  • These rates apply to the following countries / states: Aland Islands (Finland), Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Germany, Denmark, Spain, Estonia, Finland, France, Faroe Islands, Gibraltar, Croatia, Hungary, Italy, Lithuania, Luxembourg , Latvia, Malta, Poland, Romania, Slovakia, Slovenia, Sweden, Netherlands, Portugal, Turkey
Europe (Non EU)
  • Europe Standard (Untracked) - £9.99, 7-14 working days
  • Europe Express (Tracked) - £12.99. 3-5 working days
  • These rates apply to the following countries / states: Albania, Andorra, Armenia, Azerbaijan, Bosnia & Herzegovina, Belarus, Switzerland, Georgia, Iceland, Kazakhstan, Liechtenstein, Monaco, Moldova, Macedonia, Montenegro, Norway, Svalbard and Jan Mayen (Norway), San Marino, Serbia, Ukraine, Vatican City
USA
  • USA Standard (Untracked) - £9.99, 7-14 working days
  • USA Express (Tracked) - £12.99, 2-5 working days
Canada
  • Canada Standard (Untracked) - £9.99, 7-14 working days
  • Canada Express (Tracked) - £12.99, 2-5 working days
Other - Rest Of The World
  • £15.95, up to 14 working days

Please note that all prices are per transaction regardless of the number of items purchased.
Unfortunately we currently do not deliver to Russia, Indonesia or Pakistan.

Delivery Policy

Delivery Policy

We always endeavour to despatch orders on the same day once your payment, billing address and delivery address have been verified. However it may not be possible to despatch your orders on the same day (for example during busy periods or where orders are received after operational hours) so please note that your order may be dispatched the following day. We will not process orders on weekends or public holidays.

We use a variety of different couriers depending on the delivery destination. We are unable to guarantee specific delivery dates as all deliveries are subject to the service provided from partners, i.e. Collect+ and any other partners we may use. Please note that external factors beyond our control may occasionally cause delays to delivery.

For international orders, delivery costs do not include any duty or custom charges and you may be required to pay additional domestic sales taxes on receipt of delivery. Additional charges required for customs clearance must be accepted by the recipient as we have no control over these charges and they are a reflection of the customs policy in place at the final destination country. Policies for customs vary from country to country so please check with your local customs office if you require any clarification. In the event that you wish to return your item, Tokyo Laundry is unable to refund import duty and local sales taxes.

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